Privacy Policy

Introduction

Smart Fulfilment Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, company name, and other contact details you provide.
• Business Data: Information about your eCommerce business, including order volumes, products, and shipping requirements.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our fulfilment services
• Process your requests and respond to enquiries
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your data with trusted third parties who assist us in operating our business, such as courier partners and technology providers, subject to appropriate data protection agreements.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (the right to be forgotten)
• The right to restrict processing
• The right to data portability
• The right to object to processing

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@smart-fulfilment.co.uk
Address: Unit 1 Arkwright Way, Scunthorpe DN16 1AL