Service
Returns Management
Returns received, inspected, graded and restocked (or quarantined), with clear reporting so you know exactly what came back and why.
Returns come back to our warehouse, get checked against the original order, and are inspected and graded before we decide what happens next: restock, rebox, quarantine, or flag it for you. You get visibility of every return and the reason behind it, not just a stock adjustment.
Handled well, returns are a source of useful information about your product and customers, not just a cost to absorb.
What’s included
- Returns received and logged against the original order
- Inspection and grading on arrival
- Restock, rebox or quarantine based on condition
- Reason-code reporting on every return
- Refunds and exchanges processed to your rules
- Fast turnaround so stock is sellable again quickly
What it means for you
- 1Get sellable stock back on the shelf faster
- 2Understand why products are coming back, not just that they are
- 3Free up time spent processing returns manually
- 4Keep faulty or damaged stock out of your saleable inventory
Sectors that use it
Ready to see what it would take?
Tell us about your volume, storage and channels and we'll come back with a proposal built around it, not a generic rate card.