Who runs their stock in Unleashed
Unleashed is inventory management software for businesses that buy, make and sell physical products: wholesalers, distributors and manufacturers as much as online brands. It brings purchasing, warehousing, sales and production into one system, with purchase orders to suppliers, sales orders from every channel, bills of materials with product assembly, and real-time stock across multiple warehouses. It connects to accounting and sales channels, including Xero, QuickBooks, Shopify and Amazon, and offers its own B2B store.
Teams choose Unleashed because they want one view of stock and margin across channels. Outsourcing fulfilment should not break that view, which is the point of connecting the two.
What Unleashed users need from a fulfilment partner
In Unleashed, sales shipments cover the pick, pack and dispatch of stock on a sales order, and stock on hand in the shipping warehouse only reduces when the shipment is dispatched. For that to mean anything, the warehouse has to report dispatches promptly and accurately. A 3PL that updates late leaves your stock figures, reorder points and purchase planning working from yesterday's numbers.
Unleashed users also tend to run mixed order books. A single week might include consumer orders from a web store, a wholesale sales order for cartons, and an assembly where components become a finished kit. We handle all three from one operation: parcels, case and pallet picks, and kitting to your bill of materials, with quality checks on every kit.
Goods-in matters as much as dispatch. Stock arriving at our site is checked against your purchase order, so when it becomes available in Unleashed, the quantity is real.
How Unleashed sales orders move through Smart
Sales orders meant for our warehouse flow into our system automatically. We pick and pack them, whether that is a single parcel or a pallet for a stockist, and ship tracked with proof of delivery using DPD, Evri, Royal Mail or another carrier chosen for the order. Same-day dispatch applies to orders placed before 9pm; cut-offs vary by carrier, service and daily order profile.
Once the shipment is out, order status and tracking sync back, and stock levels sync back so stock on hand in Unleashed matches what is physically on our racks. You can cross-check anything in the client portal, and discrepancies go to your named contact, Andy Paine, to resolve.
